Experts in automation of member communications
Delivering solutions to some of the largest financial
service and insurance industry providers in the world
for over 15 years.
We use a process-oriented approach and sharp code to deliver systems that remove the barriers between your clients and enrolment. All our products are designed to create a customer journey, maximizing engagement and simplifying the experience.
Built for both mobile and desktop use, our enrolment websites focus on ease & simplicity. We keep a user-centric approach, and once enrolled, the onboarding appears almost automatic to the user.
We offer the ability to create customized and personalized enolment materials. These can be delivered on demand, in print or electronically depending on client preferences.
We collect and evaluate the data to provide expert insights that will inform and improve your strategy. Our Maestro module generates robust analytics and well researched reports that will support you in meeting your enrolment goals.
Once you’ve got a customer, the journey has just begun. Continue to engage them with effective two way interactions using Sharp Point Data’s powerful solutions.
Delivery of customer communication has changed. Untargeted, generic communication is outdated. Customers want relevant, timely information accessed using the channels of their choice. Each communication is an opportunity to capture data you can quickly act on to deliver value.
whether electronic or print, using our process and configurable flow module, we can help you automate your communications and maximize the utility of every customer touch point. Our platform is template and business rule driven, delivering real time print on demand. With intuitive order entry, dynamic and automated routing, workflow management, digital asset management, version control, and archiving we provide robust solutions to complex communications challenges.
We capture invaluable customer data and provide expert insights that will shape and drive your communications. Whether you are using an entire Sharp Point Data solution or you already have technology and vendors in place, we can implement a very powerful MaestroTM solution that will help you manage and report on all aspects of your content and document delivery area.
Our Maestro dashboard can be implemented into virtually any existing customer communication solution regardless of print or electronic output. These tools enable you to solve today’s problems while monitoring for tomorrow’s decisions.
Analytic tools that provide real time metrics to keep you informed and maximize success. Costs, volumes, distribution and types of communication with the click of a button allows ongoing optimization of inbound and outbound material.
Eye Tracking is state-of-the-art technology that analyses customers encounters with your website. Reveal the difficulties and stumbling blocks that are preventing meaningful customer communication.
Capture discreet events as users maneuver your web site. We collect and evaluate the data and provide expert insights that will inform and improve your strategy. Sharp Point will generate a unique usability assessment based on the Maestro module output.
Sharp Point Data has developed a suite of modular software tools that are installed as needed. Our toolset speeds the deployment time which ultimately reduces your total cost of ownership maximizing the business value of a Sharp Point Data solution.
Integrate into new or existing work flows of all kinds
• Flexible, configurable, and easy to understand
• Web site metrics and user path analysis available
• Eye Tracking analysis
• Cost and Performance analyses
• Volume reporting
Template and business rule driven
• Highly scalable
Use assets across print and online
• Track usage, revisions and history
Adaptable to virtually any enrolment or onboarding process
• Integrates with existing databases
• Add Maestro to continually monitor and perfect
• Web and mobile
Order and build kits and other customer documents
• Electronic and print output
• Multi-vendor management with AI based auto routing
• Personalized documents
• Easy to use
Our team of highly experienced professionals are ready to help you.
Our proprietary 4-step model ensures a seamless transition from your current system to a fully automated one. this is how it works:
2. Understanding you
3. Design a Better Way
4. Make it Happen
Too busy to analyze your pertinent customer communication data?
Let an experienced Sharp Point Data member or team roll up their sleeves and ultimately provide you with actionable recommendations based on how one piece or the entire customer communication lifecycle is performing.
Sharp Point Data has deep rooted and referenceable experience with integrating our solutions into systems with a wide range of complexity. we can then provide as much training as you feel you need to enable you to be as self sufficient as you want to be.
From concept to design, build and support, the Sharp Point Data team can build custom interfaces and complete web and mobile systems to meet your needs.
Total customer satisfaction is our #1 priority. all of our solutions are backed by our responsive and highly committed support and maintenance personnel. with access to all of the most up-to-date technology tools, Sharp Point Data has you covered and will ensure your customer communication solution runs smoothly.
Leverage Sharp Point Data’s creative team as you need to ensure a professional look-and-feel to any customer facing environment.